A Higher Standard in Phoenix Property Management!

Maintenance Request

Each Maintenance request must be submitted in writing. The easiest way to do that is online, through your tenant portal. Each request made through the portal is tracked and you can access the information for the entire term of your lease.

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Emergency Maintenance

For all life threatening emergencies please dial 9-1-1.

Please call our 24/7 Emergency Response number: (480) 588-9500 and follow prompts for emergency maintenance. Leave a message and you will be contacted as soon as possible.

***Water Leaks – If the shutoff valve at the leak, (ie. toilet, sink) isn’t working, shut off the main water valve to the house. It is usually located on your front hose bib.

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Non-Emergency Maintenance Request

Mosaic Property Management offers the convenience of online maintenance requests. This process allows us to respond to your request quickly and in the most effective way possible. The link below will direct you to the tenant online portal.

  1. Sign in and submit your request, which will go directly to our maintenance coordinator.
  2. They will respond to your request to either get more information or to inform you of the company name and person that will be calling you.

This should take place within 24-48 business hours from when you place your request.

Submit Your Maintenance