Property Maintenance & Repairs

Hassle-Free Upkeep with Mosaic Property Management

Keeping your rental property in top condition is essential for tenant satisfaction, property value, and long-term profitability. Responding to tenant maintenance requests has a direct impact on how long the tenant stays. When you take care of the property in a timely manner, it encourages the tenant to care for it also and can make it more likely they will renew their lease for another year.

At Mosaic Property Management we have a department dedicated solely to rental property maintenance and repairs. Each maintenance request is responded to quickly and efficiently. You don’t have to rely on just your property manager for everything involved with your investment. From routine maintenance to emergency repairs, we take care of everything—so you can enjoy a stress-free investment experience.

Repair Costs and Approvals

The #1 expense concern of most real estate investors.

They call us property management companies but we always joke that we’re property maintenance companies that do some leasing! We spend 70% of our time on some form of property maintenance, including coordination, communication or inspection. With that in mind, we spend equal time perfecting our processes and procedures to ensure the best possible experience for our landlords.

Our network of trusted vendors helps you save money by providing high-quality maintenance services at affordable prices, and our maintenance team leverages these relationships to secure priority scheduling and bulk discounts that are passed on to you.

FAQ Section

• Do I approve repairs costs?

  YES! Per our property management agreement we are required to get approval from our landlords for all non-emergency repairs over $200.

• Can I use my own vendors?

  YES, but…we will coordinate with them and your tenant. If they are licensed, bonded and insured we will get their information and process payment to them from your rental proceeds.  If they are not, you will have to make payment directly to them.

• Can I make repairs myself?

  NO. The liability this opens for you as the landlord and us as well, is not something we are willing to risk.  This is standard practice and should be avoided.

• Can I use a Home Warranty?

  PLEASE DON’T. Home warranties are not recommended. They cause problems for both landlords and tenants, primarily due to slow repair times. During hot months, landlords often have to pay for urgent air conditioning repairs themselves and then seek reimbursement, as waiting for the warranty company's vendor can take a week or more. These vendors are often subpar or inexperienced due to low pay, and they sometimes do temporary fixes to ensure repeat service calls. In summary, it's best to avoid home warranties.

Our Full-Service Property Maintenance Solutions

24/7 Emergency Repair Services

• Round-the-Clock Support – Tenants can report emergencies 24/7, ensuring urgent issues are addressed immediately.
• Trusted Vendor Network – We work with licensed, insured, and reliable contractors for fast, high-quality repairs.

Routine Inspections

• Regular Inspections – We conduct scheduled property inspections to identify and fix minor issues before they become costly problems.

Tenant Maintenance Requests & Online Portal

• Easy Online Maintenance Requests – Tenants can submit repair requests through our secure online portal 24/7.
• Quick Response Times – Our team processes maintenance requests the same day, ensuring tenant satisfaction.

Cost-Effective Repairs & Vendor Discounts

• Competitive Pricing – We have negotiated rates with local contractors, ensuring landlords save on maintenance costs.
• Proactive Repair Management – We handle vendor coordination, invoicing, and follow-ups, so you don’t have to.

Why Choose Mosaic Property Management for Maintenance?

• Protect Your Investment – Regular maintenance preserves property value and prevents costly damages.
• Fast, Reliable Repairs – We respond quickly to tenant requests, ensuring hassle-free repairs.
• Save Time & Money – Our network of trusted vendors provides affordable, high-quality maintenance services.
• Happier Tenants = Lower Vacancy Rates – Well-maintained properties lead to longer lease terms and reduced turnover costs.

Let Us Handle Maintenance While You Enjoy Passive Income

With Mosaic Property Management, you’ll never have to worry about late-night repair calls, unreliable contractors, or unexpected maintenance costs. Our proactive and responsive approach ensures your rental stays in excellent condition year-round.

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